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Head of Retail Operations Franchise, Circle K

Damian Byrne
Senior Sales Manager (Franchise)

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Damian joined Circle K in December 2015 as the Head of Retail Operations managing 84 of our company owned sites before being appointed to Head of Retail Operations for the franchise channel. Damian has over 20 years' experience working in the retail sector for a number of organizations including Vodafone UK, Vodafone Ireland and globally as the Head of Retail for Digicel Asia-Pacific. Damian has championed the startup and rollout of new retail/franchise channels and the development of existing franchise retail operations, selling and developing retail products and services whilst driving new revenue streams via an innovative approach to merchandising, sales and distribution. He has led and empowered talented sales and service teams to outpace competitors by delivering outstanding customer experiences. Damian is responsible for developing the Circle K franchise network through the development of new sites whilst supporting and maintaining the existing network. He is the front line contact for all new and existing franchisees.

Retail Operations Programme Manager Franchise, Circle K

Gillian McGowran
Senior Business Development and Support Manager

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Gillian joined Circle K in 2011 and has worked in the roles of Group Marketing Manager and Head of Marketing before her appointment to Retail Operations Programme Manager for Franchise. During her marketing career in Circle K Gillian has led the development of strategic marketing initiatives for Circle K including the development of the Re.Store brand, and the award winning Play or Park loyalty programme as well as the delivery of successful marketing initiatives. Gillian has led a team of marketing professionals in managing a diverse portfolio of brands, delivering consumer insights and world class marketing communications and promotions for our company owned sites and dealer network. Gillian has almost 20 years' experience in retail holding senior manager roles in Boots Ireland and now Circle K Ireland. Gillian is responsible for managing the successful, quality implementation of all new Franchise sites. Maintaining oversight, control and governance of all sites plans and acting as the link between the channel and head office departments. Gillian's qualifications include a Graduateship in Marketing, MMII (Grad).